$ cat projects/tcs-rag-platform.md
mode: exploit· Tata Consultancy Services· 2022 — 2024reward: shipped

A RAG platform for ten thousand enterprise users

A customer-facing retrieval-augmented question answering platform over enterprise documents, scoped with business stakeholders and built to corporate security and compliance requirements.

RAGLangGraphSpring BootMLflowMLOps

## Problem

Enterprise document collections are large, messy and full of near-duplicates, and the people who need answers from them are not engineers. A single retrieve-then-answer chain gave confident wrong answers whenever retrieval missed.

## What I did

  • ›Scoped the platform directly with business stakeholders and built it to their security and compliance requirements, for a user base of over ten thousand.
  • ›Modelled the pipeline as a LangGraph state machine with explicit nodes for query rewriting, retrieval, grading of retrieved chunks and a fallback path when nothing relevant was found.
  • ›Spring Boot microservices with secure REST endpoints connecting legacy enterprise databases to the ML pipelines.
  • ›Led the MLflow-based MLOps pipeline for model versioning, tracking and promotion to production.

## What I learned

Most RAG failures are retrieval failures. Making the system admit 'not found' was worth more than any prompt tweak.